Help Center / Health

The animal looks sick

Warning signs that need a vet today, signs that can wait a day, and how to keep yourself and other pets safe.

Go to a vet today if you see

  • Difficulty breathing, open-mouth breathing in a cat, or blue/pale gums
  • Repeated vomiting or bloody diarrhoea
  • Not eating or drinking for more than 24 hours (12 hours for kittens and puppies)
  • Collapse, seizures, wobbling or a tilted head
  • A male cat straining in the litter box or unable to pee — this can be fatal within a day
  • Swollen belly, severe lethargy or yellow eyes and gums

See a vet within a day or two

  • Sneezing, runny eyes or nose
  • Hair loss, crusty skin or intense scratching
  • Mild diarrhoea without blood, limping, weight loss
  1. Protect yourself and your petsUse gloves or a towel, keep the animal separate from your pets, and wash your hands and any towels afterwards. Some illnesses (like ringworm or mange) can spread.
  2. Keep it comfortableA quiet, warm and dry space, fresh water, and a little bland food if it wants to eat.
  3. Write down what you seeWhen the symptoms started, eating and drinking, vomit or diarrhoea, and photos or a short video. This helps the vet a lot.
  4. Never give human medicineMany common medicines for people are poisonous to cats and dogs.
  5. Ask us for helpIf you cannot afford the vet, send us a help request. We prioritise urgent and life-threatening cases.
Need help with an animal right now? Send us the details and a photo — our team will guide you. Ask for help

This guide is general information and does not replace a veterinary examination.

Share:WhatsAppFacebookX

Keep learning