Emergency signs — go to a vet immediatelyHeavy bleeding, trouble breathing, unconsciousness, seizures, a swollen hard belly, inability to stand, or a wound you can see bone through.
- Protect yourself firstInjured animals are frightened and in pain — even the gentlest pet can bite or scratch. Watch for traffic. Never put your face near the animal's face.
- Approach slowly and quietlyMove sideways, crouch low, speak softly and avoid direct eye contact. If the animal growls, hisses or tries to flee, give it space and call for help.
- Cover and containGently drop a towel, jacket or blanket over the animal (covering the eyes calms it). Lift small animals in the towel, supporting the chest and hips, and place them in a box or carrier with air holes.
- Control bleedingPress a clean cloth firmly on the wound for 3–5 minutes without lifting it to check. If blood soaks through, add more cloth on top. Do not use a tight tourniquet.
- Keep it warm, dark and quietShock is common after injury. Keep the box in a quiet place away from children and pets, lightly covered. Do not give food, water or any human medicine.
- Get veterinary careCall the nearest vet before you arrive so they can prepare. Describe what happened and the animal's condition. Use a flat board or a firm blanket as a stretcher for larger animals.
- Tell usIf you cannot pay for treatment or don't know where to go, send us a help request with a photo and your location. We will guide you and, when we can, help with the costs.
Never do thisDon't give painkillers for people (paracetamol, ibuprofen and aspirin can kill cats and dogs). Don't pour alcohol or peroxide into deep wounds. Don't try to set a broken bone.
What to tell the vet
- Where and when you found the animal
- What you think happened (car, fall, fight, trap)
- Any changes you noticed: breathing, bleeding, alertness